TESLARY
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Tesla , Tesla Logos , images , Model 3 , Model Y , Model S & Model X , Juniper and Highland are Trademarks of Tesla Motors Inc. & we acknowledge their trademarks. This webstore is not associated with or endorsed in anyway by Tesla Inc. or Tesla Motors Inc. and no product on our website is manufactured by Telsa Inc. Or Tesla Motors Inc. unless otherwise clearly stated. All Trademarks are achnowledged and respected. Teslary is an Irish Based Business with our registered address within the Republic of Ireland. All products sold on our webstore are manufactured by third party manufacturers unless stated on the product page. Teslary is a registered Trademark within Ireland and the European Union.
If you have any doubt regards an accessory being compatible with your exact Tesla Model please contact us prior to placing your order. This is expecially important were the Tesla Model is not listed as compatible within the description for example the Tesla Model Y RWD Made in Giga Berlin. The Berlin Made RWD Model has minor differences over the Fremont , Shanghai and Texas Model Y with some Accessories such as Trunk Bins for example not fitting the Berlin RWD Model Y and Model Y Juniper. We do not list the Berlin RWD Model Y as a seperate Model however most owners are aware their cars do have differences in the trunk area , brake calipers , etc and if you have a Berlin RWD model and you are in doubt about an accessory being compatible please contact us before placing your order.
Every item we sell comes with our own guarantee of quality and if you are not satisfied with the quality then please return the item once it has not been used.
If you have any issues with a product such as item ordered for wrong model or does not fit then please create a return and send the product back.
We do advise our customers to verify the product is compatible with their make and model prior to installation as we cannot accept returns were items have been opened and shows signs of use such as the double sided tape being unusable.
If you have any concerns with compatibility prior to ordering please email us and we will assist with ensuring compatibility with your exact make and model prior to shipping the order.
We do test all parts to ensure compatiblity with TESLA 3 2019 - 2024 , TESLA Y 2022 Onwards and the new Tesla 3 2024 Onwards however there can be small differences in various Tesla models depending on the date of manufacture and the factory they were built in. Here in Ireland most of the Right Hand Drive Models come from the Tesla Factory in Shanghai which means there can be slight differences in minor parts from Tesla cars built in Fremont , USA or Germany. If the part listed on our site is specific to the German or USA built version of the Tesla 3 or Y we will state this on the product page.
We do not distinguish between the Tesla Model Y+ Juniper RWD and AWD Models however if your RWD Model comes from Giga Berlin you will need to confirm compatibility on certain accessories such as trunk bins and caliper covers as these items will not fit the German Made Tesla Model Y RWD from Giga Berlin. If in doubt please contact us for assistance.
We are always here to help and assist and if you have any issues with fitting , quality or anything else please email sales@teslary.ie and we will do our upmost to provide assistance.
All Warranties Provided are done so under the Laws of the Republic of Ireland and the European Union with the contract of sale under the laws of the courts of the Republic of Ireland.
Whether you purchased your Tesla Accessory last week or last year should you have an issue please contact us and let us work together to resolve any issue you may have.
If any of our customers finds any product not to meet the expected quality or does not fit or match colours expected then please contact us so we can speak to the manufacturer of the accessory to ensure the next version is improved.
We are Tesla owners here ourselves and our goal is to provide a local service when it comes to finding the correct Tesla Accessories so should you have an issue please share your concern with us so we can improve the product.
If your issue is with the service we have provided first let me apologise and second please email sales@teslary.ie and let us try to find a sensible solution. We can all make mistakes and if we have made an error when processing an order we will do our best to learn from our mistakes and to ensure the mistake does not happen again.
We are not associated with or endorsed by Tesla Motor Company with all of our accessories either designed in house or purchased from third party oem manufacturers. If we sell a part made by the Tesla Motor Company we will state this clearly in the product description. If we do not state this you can assume the product is not made by Tesla Motor Company and is a third party after market product designed specially for your Tesla Model.
CARD PAYMENTS ARE PROCESSED BY STRIPE
We accept payment by VISA & MASTERCARD DEBIT and CREDIT cards with payments processed when orders are placed. We cannot ship an order unless we have received payment. When your order is processed we will send confirmation of payment by way of an Invoice which will show your payment.
STRIPE IS A SECURE PAYMENT GATEWAY
NO CARD INFORMATION IS STORED ON OUR SERVERS OR IS VISIBLE TO OUR STAFF WITH THE CARD INFORMATION ONLY AVAILABLE TO STRIPE
Through Stripe we also accept most local EU cards from all European Countries ensuring local payment options work for our customers.
We also offer REVOLUT PAY and REVOLUT CARD PROCESSING as an alternative for customers who are Revolut customers or who want to use an alternative to Stripe. As well as Revolut Accounts we can accept Debit and Credit Card payments from Mastercard and Visa Cards through Revolut Payments.
If we are to CREDIT or REFUND an order we are only allowed to credit or refund the same method of payment used when placing the order.
All Orders placed for delivery in Ireland & the EU include all local taxes including VAT with no further payments required. Orders shipped to NON EU Countries such as Switzerland , Iceland , Norway may incur local taxes upon arrival into the destination country which the customer is liable for.
If you need any assistance with a payment , credit or refund please email sales@teslary.ie
WE TAKE PAYMENT CARD SECURITY VERY SERIOUSLY AND WE WORK WITH STRIPE AND REVOLUT TO PROTECT OUR CUSTOMERS
FREE DELIVERY WITH ORDERS OVER €75 WITHIN THE EUROPEAN UNION
ORDERS ARE SHIPPED WITH ANPOST.IE OR FEDEX
LOW VALUE ORDERS DO NOT HAVE TRACKING
WHEN YOU ORDER IS DISPATCHED FROM OUR WAREHOUSE WE SEND A DISPATCH EMAIL WHICH WILL INCLUDE A TRACKING NUMBER FOR ANPOST.IE OR FEDEX.COM ALLOWING YOU TO TRACK YOUR ORDER. IF NO TRACKING IS INCLUDED WE WILL SEND A PROOF OF POSTING RECEIPT NUMBER.
SHIPPING TIMES ARE LISTED IN CHECKOUT BASED ON THE SHIPPING OPTION CHOSEN DURING THE CHECKOUT PROCESS. THE DELIVERY FOR EACH EU COUNTRY CAN DIFFER. FEDEX SHIPMENTS ARE SENT INTERNATION ECONOMY AND TAKE 3-6 BUSINESS DAYS ON AVERAGE TO REACH THE DESTINATION ADDRESSS.
ORDERS SHIPPED INTERNATIONALLY WITH ANPOST.IE CAN TAKE 7 TO 10 DAYS TO REACH THE DESTINATION ADDRESS.
THERE ARE SOME ADDRESSES FOR EXAMPLE IN FINLAND , SWEDEN , NORWAY AND DENMARK WHICH CAN ONLY BE SHIPPED TO WITH ANPOST.IE EVEN IF FEDEX IS CHOSEN AS THE SHIPPING OPTION. THIS IS BECASUE FEDEX MAY NOT BE ABLE TO PROVIDE SERVICE UNDER THEIR NORMAL TERMS AND CONDITIONS TO RURAL LOCATIONS OR LOCATIONS MORE THAN 50KM FROM A DESIGNATED FEDEX ROUTE. THIS IS NOT A COMPLETE LIST OF FEDEX AREAS OUTSIDE OF THEIR NORMAL ROUTES HOWEVER MOST CUSTOMERS LIVING IN AN AREA NOT COVERED ORDINARILY BY FEDEX WOULD ALREADY BE AWARE OF THIS. WHERE FEDEX ARE NOT ABLE TO PROVIDE DELIVERY WE WILL SHIP WITH ANPOST.IE INTERNATION POST WHO WILL THEN USE THE LOCAL NATIONAL POSTAL CARRIER TO COMPLETE THE DELIVERY LOCALLY.
ORDERS SHIPPED IN IRELAND ARE SHIPPED WITH ANPOST.IE AND WHEN POSSIBLE LOCAL TRACKING IS PROVIDED. THE SHIPPING TIME IN IRELAND IS 2-3 BUSINESS DAYS FROM DAY OF SHIPPING.
THE PROCESSING TIME FOR AN ORDER CAN VARY FROM 24 HOURS TO 5 BUSINESS DAYS AND IS BASED ON A NUMBER OF FACTORS. NO ORDER WILL SHIP UNTIL AT LEAST 16 HOURS AFTER IT IS PLACED TO GIVE A CUSTOMER TIME TO ADD TO OR UPDATE THE ORDER ( FROM THE ORDER STATUS PAGE ). WE WILL PROCESS AND SHIP ORDERS AS QUICKLY AS POSSIBLE AND WITHOUT DELAY.
RETURNS CAN BE COMPLETED USING THE RETURN LINK ON THE FOOTER OF THE WEBSTORE.
You have a chance to win a big discount. Are you ready? NO CASH VALUE. NEW ORDER DISCOUNTS ONLY . ONE DISCOUNT PER CUSTOMER.
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